Castle Fire and Rescue Operations Division report

As the Town grows, so does the demand on public safety services. Still, Castle Rock Fire and Rescue maintains its levels of service.

Number of calls

• 2020:  5,392
• 2019:  5,876

Why does a fire truck show up when I call for an ambulance?

While some EMS calls can be easily handled by just two people on the medic unit, there are many calls that require extra help with gathering information from family members in a timely manner, lifting and / or moving a patient safely, or aid with patient care should the patient’s condition deteriorate. 

Often, in order to provide the quickest response possible, units are sent to an address with limited information. As soon as the additional personnel are not required, the fire truck will return to service and be ready for the next call. Having trained help immediately available when minutes could be the difference between life and death, far outweighs the cost of fuel. 

CRFD’s firefighters are all trained to the EMT-Basic, and every apparatus is staffed with at least one EMT-Paramedic. Additionally, all primary apparatus carry a full complement of basic and advanced life support (ALS) equipment and medications.

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